Privacy Policy

LAST UPDATED OCTOBER 15, 2026

01The short version

We collect the information you give us so we can call you and build your website. We do not sell your information. We do not use advertising trackers on our website.

02What we collect

When you use our website or fill out our form, we may collect:

• Your name, phone number, and business name.
• Your website address or domain name, if you have one.
• What you are interested in and anything you write in the notes box.
• The link tag in a link we sent you, such as the name of the person who sent it.
• Basic technical info, like your IP address and browser type, which our hosting company records in its normal logs.

If you become a customer, we also collect the content you send us for your website, like logos, text, and photos, and your payment details through our payment provider. We do not store full card numbers.

03How we use it

• To call or text you about your project.
• To build your example website and your final website.
• To take payments, give support, and send updates about your project.
• To keep our website safe and working well.
• To follow the law.

04Who we share it with

We share information only with companies that help us run our business, such as our website host (Netlify), payment processors, and tools we use to call, text, and email you. They may use your information only to help us. We may also share information if the law requires it, or if our business is sold or merged.

We do not sell or rent your personal information. We do not share it for advertising across other websites.

05Calls and texts

When you send us your phone number, you agree that we may call or text you about your project. Message and data rates may apply. Reply STOP to any text to stop getting texts. You can also ask us to stop calling you.

06Cookies

Our website does not use advertising or tracking cookies. Our hosting company may use basic technical data to deliver the site and keep it secure.

07How long we keep it

We keep your information as long as we need it to work with you, to follow the law, and to keep proper business records. After that, we delete it or remove anything that could identify you.

08Your choices and rights

You can ask us to show you the information we have about you, fix it, or delete it. You can also ask us to stop contacting you. Just email us.

If you live in California or another state with a privacy law, you may have extra rights, like knowing what we collect and asking us to delete it. We do not sell personal information, and we will not treat you differently for asking about your rights.

09Keeping your information safe

We use reasonable steps to protect your information. No website or system is perfect, so we cannot promise complete security.

10Children

Our services are for businesses and adults. We do not knowingly collect information from children under 13.

11Links to other sites

Our website may link to other sites, like the websites we have built for our customers. We are not responsible for their privacy practices.

12Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top.

13Contact us

Questions about your privacy? Email us at hello@buildwebby.com.